What Do Listeners Want?

valerie1_110Your listeners want to be informed and entertained and have fun. They want new knowledge. If they are alone in a room or alone in a car maybe they just do not want to feel alone. Listeners are hungry to feel connected in a somewhat isolated world that they find themselves in. 

 

 

A listener wants a connection, or to “feel at home” with or comfortable with the person on air. They like to feel they “know” the person on air. Sometimes listeners like a little help in making up their minds. Say they are not completely certain of what they may think about a subject or topic, here they can get enough information or opinion or viewpoints to make up their minds. And in commercial radio, when the spots are effective, listeners say they like to learn about bargains, new products or services. And if a listener is having a down or despairing black moment, he or she wants to be lifted out of that mood. 

We are lucky. Most people out there listening do not have exciting lives or careers. Because of this, listeners also desire “talk able topics.” They want to be able to turn the radio off and have ideas and interesting new things to say to people. 

Listeners also want vicarious experiences. They like to be taken on journeys they cannot get to on their own. And everybody loves to laugh. If you can make a listener laugh, it’s like handing them a solid chunk of gold. 

Listeners to your station like to be in the know, they like learning new things. It works if you can give them material they can talk about. Listeners also want you to get ahead and lead them and give them ideas, things to think about.

About the Writer

Valerie Geller, president of Geller Media International Broadcast Consultants, works to help communicators become more powerful in 30 countries for news, talk, information and personality. Through consulting and individual coaching for news and talk talent, Geller finds and develops personalities, leads “Creating Powerful Radio” and “Communicate Powerfully” workshops and seminars for radio and TV broadcasters, internet radio and podcasters. Geller is the recipient of the Conclave’s 2010 Rockwell Lifetime Achievement Award and is the author of four books about radio including her latest from Focal Press Beyond Powerful Radio – A Communicator’s Guide to the Internet Age. To contact Valerie Geller for a one-on-one coaching or consulting appointment, or for information on the “Powerful Radio” seminars and workshops, call 212 580-3385

Note: This article first appeared on Talent Tips